SOS Annual Care Awards
Celebrating the fantastic efforts of our employees
The Care Awards are fast approaching...interviews are currently taking place with those shortlisted with the winners being announced on the night. The awards evening is being held at the Infamous Diner in Manchester on the 2nd February 2017 - it should be a fabulous evening to celebrate the fantastic efforts of those nominated.
The categories are;
The Home Care Worker Award
This award recognises the significant role of the Home Care Worker in consistently providing a high quality standard, for people living in their own homes.
• Allows the person to make their own decisions and stay in control of their own lives
• Encourages independence
• Gives an excellent and dignified service to clients
• Understands and demonstrates treating each person as an individual by giving a personalised service
• Helps people to be more independent wherever possible
• Respects people’s right to privacy (example)
• Involves clients and their relatives/carers in the development of their care (if agreed by the client)
• Has examples of putting in extra effort for clients – ‘going the extra mile’
• Is aware of personal development, and looks for opportunities to absorb knowledge and skills. For example: mandatory training, specialist training courses of all types, reading guidance and good practice guides, using toolkits, shadowing, attending workshops and study days, using e-learning.
• Uses initiative
• Adaptability, alertness and responsiveness to the people they care for will be looked for by the judges
Frontline Leader Award
This award will be given to a person who is a supervisor, senior care worker, team leader or a first time manager and has shown clear commitment to improving the delivery of care and support within their team. A person who has shown leadership qualities by reflecting on what could be better and supporting others to bring about change.
Care Newcomer Award
This award seeks to acknowledge and celebrate a new member of staff who has commenced employment with SOS Homecare since January 2016. The individual can either be returning to the sector after at least two years away or be joining for the first time.
• Is able to demonstrate if they were able to transfer existing skills to their new career (either from volunteering, life skills or previous job)
• Show a good understanding of the role they now have
• Demonstrate by examples their understanding of the word “Care” and demonstrate excellent people skills
• Is able to explain what is meant by good practice in their chosen role
• Is aware of a range of choices users of services may have.
• Empathy and responsiveness, especially in emotional situations, will be looked for by the judges
• Willingness and determination to take up opportunities to improve knowledge in a range of settings
Care Coordinators Award
This award will be given to the Home Care Coordinator who can demonstrate to the judges their knowledge and skill in utilising their care team in an effective and efficient way. This person will demonstrate vision in motivating and supporting staff whilst ensuring the clients remains at the heart of the service.
• Show why it is important to offer the clients continuity of care
• Demonstrate how they offer staff that are trained to meet the individual needs of a vulnerable person
• Show how they support lone workers
• Show how they keep up with technology, and the requirements of the regulators.
The Outstanding Contribution Award
This special award will be presented to the individual whom the judges believe has made a long-term outstanding contribution to social care.
The Care Team Award
This award will be presented to the team who are able to best demonstrate a shared vision and agreed goals. The team should have a leader whose role is known and accepted and who takes personal responsibility for their tasks. Teams should have an excellent communication process and each member’s skills should be recognised within the team. Demonstrating a commitment to dignity and privacy for clients and also respect for team members is paramount.
• The team should be able to demonstrate they are ‘Well-led’
• The best team should be able to demonstrate a shared vision and agreed goals
• Has a team leader whose role is known and accepted
• Team members who are clear on what their role is, and who take personal responsibility for their tasks
• Team has good communications processes – which work
• Team can demonstrate co-operation, mutual support and trust
• Skills are recognised within the team
• The team understands the importance of a high level of morale
• Can demonstrate good practice in person centred care and support
• Can demonstrate a commitment to dignity and privacy for clients – also respect for team members
• Is able to demonstrate how clients and/or relatives/carers participate in the development of service
• Each member is aware of their own personal development, and looks for opportunities to absorb knowledge and skills which will benefit performance of the team in giving excellent service to clients. For example: training courses of all types, reading guidance and good practice guides, using toolkits, shadowing, attending workshops and study days, using e-learning, sharing best practice.
• The team is able to deal effectively with conflict
• The team is able to show they have special qualities
• The team does not stereotype or make assumptions
Good luck to all those involved in the process!